Contact & Support
Real people. Real support.
Got a question about an order or a product? We actually pick up. Reach the US-based ecomBandit team any way you like.
Reach us
- Based in
- Westport, Massachusetts
- Shipping
- Orders processed in 2-5 business days, delivered in 7-20 business days after processing, with tracking.
Quick answers
How fast do orders ship?
Orders are processed in 2 to 5 business days. Standard delivery is about 7 to 20 business days after processing, with tracking.
What's your return policy?
30 days from delivery to request a return on most items. Items need to be unused, in original packaging, with proof of purchase. Some exclusions apply, see our refund policy.
Is checkout secure?
Always. Every order runs through SSL-encrypted, secure checkout.